Are you passionate about building strong customer relationships and delivering top-notch support? Dstny, a leading provider of cloud-based business communication solutions, is looking for a motivated Customer Success Specialist to join our team in Zaventem.

Location : Zaventem

Company Name: Dstny BE

Job Type: Full-time (Hybrid)

Dstny (formerly Destiny until its rebrand in February 2022) is a Belgian-founded European telecom and cloud-computing company, headquartered in Zaventem and Brussels.

About the Job

As a Customer Success Specialist, you will play a key role in supporting our sales activities and managing customers and partners. You will be the first point of contact for our clients and partners, working closely with the sales team to identify and realize growth opportunities.

• Proactively manage and follow up with existing partner accounts and customers.

• Identify upsell and cross-sell opportunities within current customer accounts.

• Create, process, and follow up on quotes and contracts efficiently.

• Maintain yearly contact with customers to reduce churn and boost satisfaction.

• Oversee the full sales cycle from first contact to after-sales support.

• Act as the main point of contact for partner support and commercial assistance.

• Support partners with onboarding, questions, and ongoing communication.

• Contribute to data-driven campaigns that drive upsell, cross-sell, and lead generation.

Your Profile

• Commercially driven with a clear focus on targets and results.

• Previous experience in sales or customer contact is a strong plus.

• Excellent communication skills in Dutch, French, and English.

• Familiar with CRM systems; experience with Microsoft Dynamics is preferred.

• Strong eye for detail and solid administrative capabilities.

• Ambitious and eager to grow within a sales career.

• Proactive, customer-focused, and solution-oriented mindset.

Notre offre

• A challenging role in a fast-growing company with plenty of room for personal development and training.

• Competitive salary with eco-friendly company car + fuel/charging card or a flexible mobility budget.

• Electronic meal vouchers and comprehensive health insurance package.

• Seniority days: earn extra vacation days every 3 years (up to 4 days max).

• Flex Income Plan: convert your 13th month into custom benefits that suit your lifestyle.

• Access to Benefits@Work for exclusive discounts at top brands and retailers.

• Flexible working hours and remote work options to support work-life balance.

• Work in a modernized Dstny office, tailored to the needs of our team.

• Join a supportive team of colleagues and work with amazing customers.

• Enjoy a friendly, collaborative atmosphere with regular team-building and company events.

• Fresh soup, fruit, and top-quality coffee available daily in the office.

Are you excited to take the next step in your career as a Customer Success Specialist at Dstny in Zaventem? Don’t wait—apply today via officejobz.be and let’s shape the future of business communication together! We look forward to hearing from you.

Officejobz.be is here to support you throughout your application process and help you succeed. Click ici.