MS Amlin in Brussels is hiring a Receptionist to join their team. This is a great opportunity for a professional, customer-focused individual looking to grow in a leading international insurance company.

Location : Brussels

Company Name: MS Amlin

Job Type: Full-time (On-site)

MS Amlin is part of a global top-10 insurance group MS&AD, with three main legal entities’ operating in the Lloyd’s, UK, Continental European and Bermudian markets.

About the Job

You will be part of the Netherlands, Belgium and France team, reporting into the Head of Operations & Outsourcing (HOO) based in Amstelveen. Your specific focus will be on the Brussels office, located in the Zenith building (on walking distance of the Brussels Noord train station).

• Manage reception efficiently, ensuring professional and customer-focused service at all times.

• Answer and transfer calls quickly and accurately.

• Assist internal and external clients and visitors consistently and courteously.

• Maintain a friendly and polite attitude at all times.

• Keep the reception area clean, tidy, and paperwork secure.

• Ensure reception coverage during core hours; open and close the office on time.

• Support the European Facility Manager with tasks related to Brussels office and facility services.

• Monitor local site controls and processes; report any risk or health & safety concerns immediately.

Your Profile

• Minimum 8 years of experience in reception services or related roles.

• Strong service mindset with a focus on getting the job done efficiently.

• Excellent collaboration and communication skills to manage diverse activities.

• Ensure all services meet agreed service specifications and quality standards.

• Take full ownership of the Brussels office and all office-related matters.

• Proactive attitude to prevent major issues and improve service delivery.

• Constantly seek ways to enhance reception and facility services.

• A team player who aligns effectively with key stakeholders when needed.

Our Offer

• Competitive salary and benefits package.

• Work with a great international team and supportive colleagues.

• Open-minded culture that welcomes new ideas and approaches.

• Strong commitment to diversity, inclusion, and equal opportunities.

• A role where your work truly makes an impact.

• Focus on change, growth, and personal development.

If you’re ready to take on this exciting challenge and grow your career with us, we’d love to hear from you. Apply now and become a key part of our team.

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